FAQ'S
Frequently Asked Questions (FAQ)
1. What makes your pet food different from others?
Our pet food is made with insect-based protein—a highly digestible, sustainable, and nutritious alternative to traditional meat. It’s also 100% grain-free, making it ideal for pets with food sensitivities or allergies.
2. Is insect protein safe and healthy for pets?
Yes! Insect protein is rich in essential amino acids, healthy fats, and minerals. It’s gentle on the stomach and suitable for pets with food allergies or intolerances.
3. Which pets is your food suitable for?
Our products are formulated for dogs and cats of all breeds and life stages. Please refer to each product’s details for feeding guidelines.
4. Do you offer products for pets with allergies or sensitive digestion?
Absolutely. Our grain-free, limited-ingredient recipes are ideal for pets with allergies or sensitive stomachs.
5. Where is your pet food made?
All of our products are proudly manufactured in South Korea at certified facilities that follow strict international quality and safety standards.
6. Can I order products online now?
Our online store is currently under construction and will be launching soon! In the meantime, please stay connected with us for updates on availability and launch dates.
7. How long will shipping take once the online store opens?
Once our online store is live, standard shipping within North America will take approximately 3–7 business days. Tracking information will be provided with each order.
8. What is your return policy?
When online orders become available, customers will be able to return unopened items within 30 days of delivery for a full refund. Detailed return instructions will be shared at launch.
9. Can I set up auto-delivery or subscriptions in the future?
Yes! Once our online store launches, we plan to offer subscription and auto-delivery options for your convenience.
10. How can I contact your team?
If you have any questions, feel free to email us at info@cankorenterprise.com. We’ll be happy to help and typically respond within 24 hours.